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What if my ring doesn't fit?
How can I find out my ring size?
If I live in a different country other than the US, do I have to pay duty fees?
Do you ship to every country?
Can I order a different ring size than what you offer?
Can I pay with a personal check?
Who do I make the personal check out to?
When will my order ship?
What is your refund policy?
What payment methods to you accept?
Do you charge sales tax?


What if my ring doesn't fit?
You must make sure in advance of your ring size. That said, if your ring doesn't fit you can send it back and try another size. You will be responsible for shipping costs.

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How can I find out my ring size?
Every non-adjustable ring has a ring chart in the item description. Follow the instructions. Very easy to do.

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If I live in a different country other than the US, do I have to pay duty fees?
Yes. All duty fees are the responsibility of the customer.

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Do you ship to every country?
Yes.

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Can I order a different ring size than what you offer?
Yes, most of the time I can get you any size.

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Can I pay with a personal check?
No, not at this time.

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Who do I make the personal check out to?
Terry Longtin All checks must be in USD (drawn on a US bank). Any checks that need to be converted into USD will not be accepted.

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When will my order ship?
Your order will ship 1-2 business days after your payment has been received and/or approved.

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What is your refund policy?
I accept most returns. I will also work with you if you need a ring in a different size, but you must contact me before shipping back your item and you must contact me within 5 days of receiving your product. Shipping costs are the responsibility of the customer. In the event of faulty merchandise, Jewelry Jill's will either refund the full amount or send a replacement item. Shipping cost will be covered by Jewelry Jills. Pictures are required for faulty merchandise. Piercings are non-refundable for obvious health reasons by law.

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What payment methods to you accept?
I currently accept payment using a Money Order, Cashier's Check, and Paypal. Visa and Master Charge are accepted via secure checkout using Paypal. Personal checks are also accepted. (See guidelines for overseas checks).

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Do you charge sales tax?
Yes, for Michigan residents only. By law I am required to for Michigan residents.

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Last Updated: 11 Apr 2017 09:45:37 PDT home  |  about  |  terms  |  contact
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